Here you will find the most frequently asked questions of our guests and the appropriate answers.
![[Translate to Englisch:] Über den lang gezogenen Eingangsstollen erreichen die Besucher direkt den Goethesaal in der Rübeländer Baumannshöhle Oben im Harz.](/fileadmin/media/harzer_hoehlen/galeriebilder/Baumannshoehle/Eingangsstollen-in-der-Baumannshoehle-Ruebeland-Oben-im-Harz.jpg "Entrance tunnel of Baumann’s cave")
Online tickets
1. Can I book tickets online?
Current offers can only be booked online. Prices and offers can vary. Please note the information during the ticket purchase.
The following link takes you to our booking section.
ATTENTION: Online tickets can only be purchased for times when our caves are open. You can find current information on our opening times HERE.
2. Which payment methods can I use when buying online?
Payment can be made by PayPal, credit card, instant bank transfer (Sofortüberweisung) and Giropay.
3. What does it mean when there are no more tickets available online?
In such cases, the ticket contingent may be exhausted, a reservation may exist, or an event may take place at this time.
If online tickets are no longer available, there is always the option of purchasing tickets at the box office directly on site.
However, the following should be noted: During the holidays, on (long) weekends and public holidays, as well as in the event of bad weather, there may be a sharp increase in the number of visitors with longer waiting times at the box office. If you can plan your visit in advance, we recommend booking online tickets in advance.
4. What do I have to consider when buying tickets online?
5. What if I cannot arrive on time for the time slot I have booked?
If you do not arrive on time for the tour you have booked, please let us know by calling 039454 – 49132 so that you can save longer waiting times. Without information, a later visit on this day may not be possible and the admission tickets lose their validity.
