Tickets

Here you will find the most frequently asked questions of our guests and the appropriate answers.

Online tickets

1. Can I book tickets online?

Current offers can only be booked online. Prices and offers can vary. Please note the information during the ticket purchase.

The following link takes you to our booking section.

ATTENTION: Online tickets can only be purchased for times when our caves are open. You can find current information on our opening times HERE.

 

2. Which payment methods can I use when buying online?

Payment can be made by PayPal, credit card, instant bank transfer (Sofortüberweisung) and Giropay.

 

3. What does it mean when there are no more tickets available online?

In such cases, the allocation may be limited, a reservation may have been made or an event may take place at this time.

 

4. What do I have to consider when buying tickets online?

5. What if I cannot arrive on time for the time slot I have booked?

If you do not arrive on time for the tour you have booked, please let us know by calling 039454 – 49132 so that you can save longer waiting times. Without information, a later visit on this day may not be possible and the admission tickets lose their validity.

 

All the answers to your questions

All the answers to your questions

opening hours & prices

Here you will find all the important answers.

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opening hours & prices

FAQ

online tickets

Everything you need to know about our tickets that can be booked online

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online tickets

FAQ

arrival

Everything you need to know about the arrival

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arrival

FAQ

on the spot

What to expect on the spot and what to consider

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on the spot

FAQ

special offers

Everything you need to know about events and special offers

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special offers

FAQ

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