Here you will find the most frequently asked questions of our guests and the appropriate answers.
Opening hours / prices / in general
1. When are you open?
We have at least one cave open every day. Only on the 24th December every year we are closed.
The current opening times can be found here.
2. How often do you offer a tour? / When do the tours start?
Depending on the number of visitors, guided tours are usually offered every 20 to 25 minutes.
The first tour always starts between 9:20 a.m. and 9:40 a.m.
The last guided tour usually always starts at the specified opening time.
Depending on the month, this is at 3:30 p.m. (November – January), 4:30 p.m. or 5:30 p.m. (July/August).
3. What does the entry cost?
A guided tour costs €6.50 for children aged 4 to 14 and €9.50 for people aged 15 and over.
A price overview can be found here.
4. Can you visit the caves without a guide?
5. From what age can children enter the cave?
Basically, children of all ages can gointo the cave.
Small children can be carried with a front carrier. A back carrier is not recommended due to the height of the room! Since these are natural caves, you have to pay attention to the cave guide’s instructions and watch out for your child. We recommend a cave tour for children from 4 years of age.
6. Can you enter the cave with a stroller?
No. About 300 steps and narrow corridors make this impossible.
7. How long does a visit in the dripstone cave take?
A normal cave tour takes about 50 minutes.
Depending on the size of the group and visitor interest, a tour can sometimes be longer or shorter.
In the case of special tours, the visiting times may generally vary.
8. Are the caves accessible with a wheelchair?
No. About 300 steps and narrow corridors make this impossible.
9. Why is it not allowed to take photos in the caves?
There are basically several reasons for the prohibition of photography in our caves:
- Prevention of disturbing factors for the animals living in the natural area of the cave.
- Avoidance of disturbing the attention of our visitors (in some cases low ceiling heights, narrow corridors, steep stairs and the resulting risk of injury if distracted).
- Avoidance of crowds or individual groups of visitors.
We thank you for your understanding and for observing our guidelines.
10. Which cave is the better one?
Both caves are individual as natural caves and have their very own features. The Hermanns Cave is characterized by the unique crystal chamber and numerous corridors. It therefore looks very natural and is also home to the only olms in Germany.
As the oldest show cave in Germany, the trademark of the Baumanns Cave is the special wealth of unique and different stalactite formations and structures, the unique history of discovery and the undergound Goethe Hall.
You can find more information about the caves here.
